Return & Exchange Policy

Return & Exchange Policy

At The Mar’Gret K Boutique, our biggest goal is to well serve our fabulously loyal customers. If you’re not completely satisfied with your order, we will do everything we can to try and make it better!

We know that ordering things online can be a gamble since you can’t touch the items or try anything on, and because of that we try our best to be very return-friendly. However, as in life, there are certain rules that must be followed so that we can help you out!

  * Any goodies you purchased must be returned within 30 days of shipping and all items are only eligible for store credit issued in the form of a gift card.

  * Returned items must remain un-washed and unworn.

   *Anything purchased with any form of personalization is a FINAL SALE and is not eligible for return.

   *Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.

Please look over your order as soon as you get it in your hands. If you think that you’ve received a defective item, contact our customer service team within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please contact our customer service team as soon as possible so we can get that mishap sorted out for you!

At The Mar’Gret K Boutique, our biggest goal is to well serve our fabulously loyal customers. If you’re not completely satisfied with your order, we will do everything we can to try and make it better!

We know that ordering things online can be a gamble since you can’t touch the items or try anything on, and because of that we try our best to be very return-friendly. However, as in life, there are certain rules that must be followed so that we can help you out!

  * Any goodies you purchased must be returned within 30 days of shipping and all items are only eligible for store credit issued in the form of a gift card.

  * Returned items must remain un-washed and unworn.

   *Anything purchased with any form of personalization is a FINAL SALE and is not eligible for return.

   *Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.

Please look over your order as soon as you get it in your hands. If you think that you’ve received a defective item, contact our customer service team within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please contact our customer service team as soon as possible so we can get that mishap sorted out for you!

Here is a simple run-down of the rules and procedures for returns:

Items can be returned for store credit only, issued in the form of a gift card sent via email. We cannot issue refunds.

 * All returns must be received within 30 days* of the date that we ship out your order.

   *Anything purchased with any form of personalization is a FINAL SALE and is not eligible for return.

   *Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.

   *Returned items must remain un-washed and unworn and tagged.

  * Include your return form and original receipt. (It helps us out if you circle the item(s) you wish to return.)

   *Shipping is non-refundable, unless there was a mistake on our end.

   *Please allow our team 5-7 business days to process your return once it is received at our warehouse.

 

Changing or Cancelling Your Order

Sometimes something happens and you need to change or cancel your order. We totally understand and are here to help, but you must contact us immediately! Mar’Gret K Boutique staff always try to beat their records, which means they pack and ship orders fast! Once we initially process your order in the warehouse (usually within 2-4 hours) we will be unable to make any changes to your order.

 

 

Adding Items to an Order You Just Placed

Have you ever had that moment when you’ve just submitted your order and you see a top that makes your heart stop? Well, we have. First, contact us immediately! We may be able to add the item to your existing order, but only if The Mar’Gret K Staff have not already processed your order (usually within 2-4 hours). We cannot add additional items to your order once it has been processed. If you miss that window, place a new order for that can’t miss item, and, if it is within 24 hours of your previous order, contact us immediately. We will do our best to ship it out with your first order or waive the shipping fee on this additional order. Just email us at MargretKBoutique@gmail.com and include both order numbers in your message.

Store Credit (Gift Cards)

Oh, store credit. That beautiful little thing that allows you to be the proud owner of fabulous pieces that’ll have everyone you encounter asking “who’s that girl?!” Here are a few things to remember about your store credit issued in the form of a gift card and send via email. If we missed anything just drop us a line at MargretKBoutique@gmail.com

If you have your eye on that must-have maxi and it’s a little more than your gift card is worth, an additional form of payment will be required at checkout.   Pssst… it’s totally worth it!

   Gift card codes and store credit codes will expire 1 year from the date issued.

   Your use of the Gift Card constitutes your agreement to our Terms & Conditions.